Customer Help
Our happiness team is always here to assist.
Products and Fit
1. What is a Glock OEM magazine?
A Glock OEM magazine is a factory magazine made to the original manufacturer’s specifications. It matches your pistol’s design, so it seats, locks, and feeds the way Glock intended.
2. Are your magazines genuine?
Yes. We source our magazines directly from Glock, and we focus on Glock magazines only.
3. How do I know which magazine fits my Glock?
Match the magazine to your exact model. Check the slide or frame of your pistol, then look for that model name on the product page. Contact us if you feel unsure.
4. Will a Glock 19 magazine fit my Glock 17?
Many shooters use Glock 19 magazines in a Glock 17, but the reverse does not always work as expected, and fit depends on the generation and model. Check the compatibility notes on each product page, or ask our team before you order.
5. Which magazine fits the Glock 43X?
Choose a Glock 43X magazine listed for the 43X platform. Our product pages show compatible models, so confirm yours before you add to cart.
6. Do you sell a Glock 43X 15 round magazine?
Browse our Glock 43X category to see current capacities and availability. Always confirm that the capacity you choose complies with your local laws.
7. What is a Glock 9mm magazine?
A Glock 9mm magazine is a magazine built for a Glock pistol chambered in 9mm. Filter by model and capacity to find the right one.
8. Do you sell Shield Arms or other aftermarket magazines?
Factory Magazine sources its magazines from Glock and focuses on Glock magazines. If you want an aftermarket option, such as a Shield Arms Glock 43X magazine, contact us and ask about availability.
9. What is the difference between OEM and aftermarket magazines?
OEM magazines follow the manufacturer’s design and tolerances. Aftermarket magazines come from other makers and may change capacity, materials, or features. Choose OEM when you want the factory baseline.
10. How many magazines should I own?
Most shooters keep several. Spares let you rotate magazines, train without constant reloading, and keep a loaded backup ready.
Capacity and Legal
11. Do magazine capacity laws affect my order?
Yes. Some states and cities restrict magazine capacity or sales. You must know and follow the laws where you live. We label capacity clearly on every listing to help you decide.
12. Do you ship to every state?
[Add your policy.] We do not ship products to locations where the sale or delivery is prohibited. Our checkout may block restricted orders.
13. Do I need to be a certain age to order?
Yes. You must be at least 21 years old to buy from Factory Magazine.
Orders and Payment
14. How do I place an order?
Pick your model, choose your capacity, add the magazine to your cart, and check out. The process takes only a few minutes.
15. Do you offer bulk magazine discounts?
Yes. We take 10% off bulk orders. Buy more and save on every Glock OEM magazine in your cart.
16. What payment methods do you accept?
We accept PayPal, Zelle, and Cash App.
17. Can I change or cancel my order?
Contact us as soon as possible with your order number. We will change or cancel your order if it has not shipped yet.
Shipping and Returns
18. How long does shipping take?
Shipping takes 3 to 5 business days. Delivery time depends on your location.
19. How do I track my order?
Once your order ships, we send a tracking number to your email. Use it to follow your package.
